Shipping & Payment

Navigating the logistics of acquiring research compounds requires clarity on delivery and transaction protocols. At SynthesisGear, we facilitate the distribution of pharmaceutical-grade research chemicals across the European Union only. We do not ship to the United States, as that remains a closed market for our logistics network. Our inventory includes a wide range of substances, from Injectable Steroids to HGH & Peptides, sourced from reputable manufacturers such as Pharmacom and Magnus. We prioritize discreet packaging to ensure that your research materials arrive without drawing unnecessary attention. Whether you are sourcing Oral Steroids or PCT / Recovery products, our logistics are designed for efficiency and privacy. Please note that all transactions are handled through secure channels to protect your data. For any specific inquiries regarding your order status or technical issues during checkout, please contact our team at [email protected].

Our shipping protocols are strictly limited to EU only destinations. We do not facilitate any shipments to the US or other non-European regions. When you order products such as Pharmacoms injectables or Genopharm oral compounds, we utilize discreet packaging methods to ensure the contents are not identifiable from the exterior. This is a standard practice for all research and educational purposes. While we aim for efficient dispatch, specific delivery timelines are subject to the courier's internal processing and local customs efficiency. We do not provide exact arrival dates, but users typically see their orders within standard European transit windows. Please ensure your shipping address is accurate to avoid delays in the delivery of your active ingredients. We manage a diverse catalogue of 127 products, including Fat Burners and Cycle Packages, all handled with the same level of professional discretion and care.

We accept bank transfer (SEPA) and cryptocurrency — Bitcoin, Ethereum, USDT, USDC, Litecoin and more. You choose your method at checkout. For bank transfer you receive our IBAN and BIC and quote your order number as the payment reference; your order ships once the transfer arrives. For crypto you get a wallet address and QR code, and the order confirms automatically once the payment is received on-chain. No card details are ever collected and no extra fees apply.

Our support team is available to assist with technical questions regarding our catalogue, which features over 50 active ingredients. If you encounter issues with your bank transfer or crypto transaction, or if you have questions regarding the availability of Genetic Labs or Prime products, please reach out via email. We provide support in several languages, including English, Spanish, German, Italian, French, Polish, and Dutch, to better serve our diverse European user base. Please note that we do not provide medical advice or guidance on the use of injectable steroids or peptides; our support is strictly limited to logistics, payments, and order status. Users should ensure they are over the age of 21 before placing any orders for research compounds. For any issues regarding your shipment, please include your order number in your email to [email protected] for faster resolution.